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Special Services that may be disconnected in an NBN area

NBN Co have released a list of special services that may be disconnected and need to be replaced with an alternate product. In some cases the alternate product is not available yet. We will keep abreast of developments in this space. In addition to the base Telstra products affected it also affects other carriers who piggyback their services on the Telstra base connection.

While the cut off for standard phone and Internet services is 18 months after the area is NBN declared, the cut off window for special services is 36 months after the relevant White Paper is issued. 

Access Service Family Product Bundles Relevant White Paper First disconnection dates
Ethernet Lite DSL Ethernet Lite

Business IP Ethernet Lite

Government Broadband IP

White Paper No. 1 12th of November 2018

(FttP, FttB & FttN premises only)

Wholesale Business DSL Business Data Access Service

Ethernet Access (copper)

White Paper No. 1 12th of November 2018

(FttP, FttB & FttN premises only)

Asynchronous Transfer Mode (ATM) ATM

ATM (copper)

White Paper No. 2 29th of April 2019

(FttP, FttB & FttN premises only)

Wholesale ATM Wholesale ATM

ATM (re-bill)

White Paper No. 2 29th of April 2019

(FttP, FttB & FttN premises only)

CustomNet CustomNet Spectrum White Paper No. 2 29th of April 2019

(FttP, FttB & FttN premises only)

Megalink Megalink White Paper No. 3 31st of May 2019

(FttP, FttB & FttN premises only)

 Wholesale Transmission (WTx0)  CRA163 (copper tails)

Managed Leased Line (copper tails)

Data Carriage Service (copper tails)

Domestic Interconnect Link

Transmission Capacity and Domestic Inter-Exchange Trunk Transmission Capacity (copper tails)

White Paper No. 3 31st of May 2019

(FttP, FttB & FttN premises only)

 DDS Fastway DDS Fastway

DDS Flexnet

DDS Local Area Service

White Paper No. 3 31st of May 2019

(FttP, FttB & FttN premises only)

 Data Access Radial DAR White Paper No. 3 31st of May 2019

(FttP, FttB & FttN premises only)

 ISDN2  ISDN2

ISDN2 Enhanced

ISDN Xpress

Business Connect, Connect Options & Connect Premium

All-4-Biz

White Paper No. 4 30th of September 2019

(FttP, FttB & FttN premises only)

 ISDN10/20/30 ISDN10/20/30

ISDN Dual Node

ISDN Diverse Access

Business Connect, Connect Options & Connect Premium

All-4-Biz

White Paper No. 4 30th of September 2019

(FttP, FttB & FttN premises only)

 Frame Relay Frame Relay White Paper No. 4 30th of September 2019

(FttP, FttB & FttN premises only)

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