For those customers who want peace-of-mind that in the event of a fault on their phone system at a predictable monthly, quarterly or annual cost we offer Maintenance Agreements for our Avaya IP Office phone system customers.
The benefits of having a maintenance agreement include:
- 4 hour response for major faults or next working day for minor faults in metro areas.
- No charge for service call fees and on-site labour charges faults or MACs.
- We guarantee to keep spare parts in stock in every state or territory.
- Full telephone support and advice.
- Free remote programming.
- Plus many other valuable benefits.
Our Maintenance Agreements are tailored to your individual needs so you only pay for what you require.