Albany Creek, Queensland, Australia
1300 799 115
07 3882 2933

AsterSwitchboard for Yeastar S-Series IP-PBX

Addressing what we believed to be a slight weakness for very large deployments of the Yeastar S-Series IP-PBX, AsterSwitchboard is an operator panel that runs on a Windows PC.

Call, answer, transfer, view the status of all connected extensions, intercept a call for another extension, display name and number of incoming calls, make a call directly from the integrated list of contacts or from the log and much more...

Everything in just one click. AsterSwitchboard allows the switchboard operators to have complete real-time, directly on their PC, control of the status of all the extensions in S-Series. It also allows them to manage all incoming and outgoing calls with just a simple click or with drag and drop, optimising the efficiency of communications activities.

AsterSwitchboard is a computer telephony integration CTI solution extremely configurable and has been designed to satisfy the communications needs of different type of business: from the small business with only a few extensions, to large companies that have hundreds of extensions.

Features

Extensions

  • BLF. Monitor the status of all company extensions (available, busy, ringing, on hold, DND)
  • Make a call directly clicking on the extension
  • Intercept a call directed to an extension
  • Display the extensions sorted by name or number
  • Hide specific extensions

 

 

 

 

 

 

Calls

  • Display name, number and status of all active calls
  • Make an external call directly from the integrated list of contacts or from the log
  • Visual notification of the name and number of the incoming call even when the program is minimized. Screen popping
  • Option to launch an external program from active call or from incoming call popup
  • Transfer an incoming call to another extension with drag & drop
  • Park a call
  • Handle protocols CALLTO: and TEL: to call directly from windows applications
  • End call by mouse click
  • Unwanted calls black list

 

 

Contacts

  • Management of local and company shared address book
  • Load a shared address book from ODBC or from a MySQL database
  • Rapid search by number or by name
  • Speed dials to users in the contact list in just one click
  • Rapid insertion of new contacts directly from the calls log
  • Advanced display modes such as grouping, sorting, searching, filtering
  • Print and export to various formats such as PDF, Excel, CSV, TXT, image, HTML and other

 

 

 

 

Call History

  • Access to all calls, made and received
  • You can call the numbers in the log with a simple click of the mouse
  • Possibility of saving numbers in the list of contacts by right clicking the numbers in the log
  • Advanced display modes such as grouping, sorting, searching, filtering
  • Print and export to various formats such as PDF, Excel, CSV, TXT, image, HTML and other

 

 

Automation

  • Launch an external program on an incoming call (on ringing or after the response) passing parameters such as the caller id
  • Transfer only specific incoming calls (filtered by one or more numbers selected in your address book) to a number of your choice
  • Divert incoming calls to a number of your choice even when your PC is off
  • Divert incoming calls to a number of your choice when your phone is idle
  • Divert incoming calls to a number of your choice when your extension is busy

 

Presence

  • Set presence status
  • Personalised status text
  • View the presence status of all co-workers
  • Activate DND

 

 

 

 

 

 

Other

  • Wizard for basic AsterSwitchboard installation
  • Manage / hear voicemail
  • Option to enable Asterswitchboard to record the active call saving it in wav file
  • If call recording is enabled you have a link to listen / save / delete recorded files

 

 

 

 

Related Posts

Leave a comment